Privacy Policy

Crown and Stone ("we", "us") respects your privacy. This page explains what personal information we collect through our website and how we use it. It is general information only and is not legal advice.

Information we collect

When you submit an enquiry form, we may collect:

• Your name
• Phone number
• Email address
• Message content and project details you choose to share

We may also receive technical data such as IP address and basic request metadata when you submit a form, which helps us prevent abuse and keep the website secure.

How we use information

We use enquiry details to:

• Respond to your request and provide quotes or project advice
• Communicate about your enquiry
• Improve our services and website reliability
• Protect against spam, fraud, and misuse

Sharing

Enquiry emails are processed using our email service provider so we can receive and respond to messages. We do not sell your personal information. We may disclose information if required by law or to protect our legal rights.

Storage and security

We take reasonable steps to protect personal information we hold. No method of transmission over the internet is completely secure. Please avoid sending sensitive payment details or identity documents through the website form.

Third-party services

Our website may load third-party resources such as map embeds, review widgets, fonts, or icon libraries. Those providers may process technical data according to their own privacy practices.

Your choices

If you want to access, update, or request deletion of personal information you submitted to us, contact us using the details below. We may need to verify your request.

Contact

Email: info@crownandstone.com.au
Phone: 0487 131 967
Area served: Sydney, NSW

For project enquiries, visit our contact page.